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Terms of Service

These terms govern your use of our website, services, and donation platform. By using our services, you agree to be bound by these terms.

Last updated: 7 July 2025

About These Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Alamin Spiritual Centre, a registered charity (No. 1206713) in England and Wales.

Organisation: Alamin Spiritual Centre
Charity Number: 1206713
Registered Address: 78 Brantwood Dr, Bradford, BD9 6QS, United Kingdom
Contact: info@alaminspiritual.com | +44 7770 183110

Acceptance of Terms

By accessing our website, making a donation, or using our services, you confirm that:

  • You are at least 18 years old or have parental/guardian consent
  • You have read, understood, and agree to these Terms
  • You agree to our Privacy Policy
  • You have the legal capacity to enter into this agreement

If you do not agree with these terms, please do not use our services.

Services Provided

Spiritual Services

  • Istikhara (guidance prayer) consultations
  • Ruqyah (spiritual healing) sessions
  • Quranic education and Tajweed classes
  • Islamic counselling and guidance
  • Tafsir (Quranic interpretation) sessions

Charitable Services

  • Family sustenance programs
  • Emergency aid distribution
  • Ramadan and Qurbani campaigns
  • Educational support initiatives

Products

  • Natural oils and herbal remedies
  • Islamic books and educational materials
  • Spiritual wellness products

Donations and Payments

Donation Terms

  • All donations are voluntary and non-refundable unless required by law
  • Donations are processed securely through SumUp and other PCI DSS compliant providers
  • We do not store your full payment card details on our servers
  • Donation receipts will be provided for tax purposes
  • Gift Aid claims will be processed where eligible

Payment Processing

  • Payment processing is subject to our payment provider's terms
  • We are not responsible for payment processing errors by third parties
  • Failed payments may result in service suspension until resolved
  • Currency conversion fees may apply for international donations

Refund Policy

  • Donations are generally non-refundable as they support ongoing charitable work
  • Refunds may be considered in exceptional circumstances
  • Technical errors resulting in duplicate payments will be refunded
  • Refund requests must be made within 14 days of the original transaction

Service Limitations and Disclaimers

Spiritual Services Disclaimer

Important: Our spiritual services are provided for religious and spiritual guidance purposes only. They are not intended to replace professional medical, psychological, or legal advice.

  • Spiritual healing is complementary to, not a replacement for, medical treatment
  • We encourage seeking professional medical advice for health concerns
  • Results from spiritual services may vary and are not guaranteed
  • We do not diagnose, treat, or cure medical conditions

Product Disclaimers

  • Natural products are not evaluated by the MHRA
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Individual results may vary
  • Always consult healthcare professionals before using new products

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account information
  • Use our services in accordance with Islamic principles and values
  • Respect our staff and other service users
  • Not use our services for any unlawful or prohibited purposes
  • Not share confidential information about other service users
  • Report any suspected misuse of our services

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Alamin Spiritual Centre or its licensors and is protected by UK and international copyright laws.

  • You may not reproduce, distribute, or create derivative works without permission
  • Limited personal use is permitted for non-commercial purposes
  • Quranic verses and Islamic texts remain the property of their respective sources
  • Our logo and branding may not be used without written permission

Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with UK GDPR regulations. Our Privacy Policy, which forms part of these Terms, explains:

  • What information we collect and why
  • How we use and protect your data
  • Your rights regarding your personal information
  • How to contact us about data protection matters

Please read our Privacy Policy carefully as it contains important information about your rights and our obligations.

Limitation of Liability

To the fullest extent permitted by law, Alamin Spiritual Centre shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from interruption of service
  • Actions or omissions of third-party service providers
  • Technical issues or website downtime

Our total liability for any claim shall not exceed the amount of donations you have made to us in the 12 months preceding the claim.

Note: Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other matters where liability cannot be excluded by law.

Termination

We may terminate or suspend your access to our services at any time, with or without notice, if:

  • You breach these Terms of Service
  • You engage in fraudulent or harmful activities
  • You violate Islamic principles or values
  • Legal action is required
  • We discontinue a service

Upon termination, your rights to use our services will cease immediately, but our obligations regarding your personal data will continue as outlined in our Privacy Policy.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We will attempt to resolve any disputes amicably through discussion and, where appropriate, Islamic mediation principles before resorting to legal action.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending email notifications to registered users
  • Providing notice during your next service interaction

Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@alaminspiritual.com

Phone: +44 7770 183110

Address: 78 Brantwood Dr, Bradford, BD9 6QS, United Kingdom

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT

We aim to respond to all inquiries within 48 hours during business days.

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

"And whoever relies upon Allah - then He is sufficient for him. Indeed, Allah will accomplish His purpose." - Quran 65:3